Fireworks Delivery Terms
Here at PYRO Headz Fireworks we endeavor to provide the best personal fireworks delivery service available. Firework deliveries are only available 30 Miles radius Monday – Friday 9am-7pm. A weekend or same day delivery or next day delivery service can be arranged for additional cost. The standard 3-5 working day of firework delivery in London and selected postcodes.
Deliveries of Fireworks
Fireworks delivered within 3-5 working days. All deliveries will require a signature. In the interests of security and for the protection of our customers, we will deliver goods to the card holders’ address only – unless by special arrangement. When goods are dispatched, notification will be sent or telephoned giving details of the consignment. Deliveries of fireworks cannot be left at the delivery address without a verified signature. It is the customers’ responsibility to ensure that someone is at the address within the specified delivery times to accept the delivery. A charge may be made where a delivery has been attempted and refused through no fault of our own or our carriers. Where delivery has been attempted and not made, the goods will be returned to us. Goods will not automatically be re-delivered.
On receipt of the goods, please check the number of boxes and inspect them for any signs of damage before signing for them. Any shortages or damage must be noted on the delivery documents. All claims for shortages must be notified to Pyro Headz Fireworks within 48 hours of receipt of the goods.
Where applicable, Pyro Headz Fireworks complies with the Consumer Protection (distance selling) Regulations 2000, in that it offers a 7 day cancellation period from the date of receipt of the goods by the customer. In the event of cancellation the customer must notify us by email (see contact us). Fireworks are hazardous goods, and as such can only be returned by specialised carrier. Upon receipt of cancellation, we will notify the customer of how and when the goods will be collected. In the event of cancellation, a charge equal to the cost of the company of recovering the goods will be made to the customer. Cancellation prior to dispatch will receive a full refund. if you don’t require your fireworks immediately we’ll more than happily store them for you until nearer your display. (put the required date in the comments box).
Local Delivery Postcodes – TW, SL, UB, W, SW, KT, GU, HA, WD, NW, HP
If you live in one of the above post code areas we are currently offering a free delivery option if you spend over £150.00 on your order.
Click & Collect
Order online and select Click & Collect to collect your order on your chosen date. We’ll ensure that your order is all ready for you when you collect. This will save you and us time and reduce the number of people in-store.